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You will become part of a team of experts that owns a customer base. Manager, Team of Experts Now you're leading up to four coaches and 48 experts, directing Un-carrier performances every single day. Now you're leading up to four coaches and 48 experts, directing Un-carrier performances every single day. Health benefits. If you want to see your career grow, we have the pathway, the training, and the resources to help you succeed.
We're transforming Customer Care. Manager, Care Operations Working together with other managers to align and lead both the customer and employee experience, you'll oversee up to 10 customer groups with as many as one million customers! No more transferring the customer to another line or representative.
Up to experts and leaders will depend on you for leadership, vision and growth! We fully foot the tuition bill at five online universities FT onlyand provide tuition assistance to other schools for both FT and PT employees. Help with the fam. T-Mobile Customer Care career path. You go from solving individual customer problems to leading multiple teams. But childcare, adoption, and surrogacy are big decisions. That's what's kept me here. We also hook you up with discount programs for everyday stuff.
So, go ahead and inspire and mentor them, one encouraging idea after another, as you help them hit their mark and perform like rock stars! Browse Care positions.
We offer financial and wellness support to help reduce those burdens and navigate the details. A focus on training. Options include a k plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount.
Roll up your sleeves and help your team of 12 experts stay on point for our customers. You'll be a single point of contact for your customer and provide complete end-to-end resolution.
Working together with other managers to align and lead both the customer and employee experience, you'll oversee up to 10 customer groups with as many as one million customers! Close video. Sweet discounts. We also offer health pro consultants, flexible spending s, and more—even for part-time employees!
We acted fast and early as the pandemic began to rise, transitioning over 14, Customer Care experts to temporary work-from-home environments in under a month—a huge feat but a necessary one.
You'll develop your team and serve as a critical link to engineering, retail and other groups across the organization. Come show us what you got.
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Get the details. Ongoing education.
Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. Investing options.
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Experts wanted. Scroll to top. Families rock. Expert Congrats!
T-mobile is one of the first companies in the world to offer customer service via in-app messaging.
How did we move entire Customer Care Centers to home offices? So apply nearby to be FamousforCare! We want you to have flexibility, convenience, and control over how you recharge. Meet Our Teams.
To the community
Check out what we offer. This is what a career path in Customer Care looks like. See Blake's story. Apply now.
Caring from home during covid.
You know and share the right mash up for every situation. This is not your typical care job. Kick back with paid time off. Coach, Team of Experts Roll up your sleeves and help your team of 12 experts stay on point for our customers.
Your dedicated team of highly trained experts is here to help with next-level customer care. no bots. no bouncing. no bs. just real help from real people, on your terms.
Medical, dental, and vision are just the start. When you apply for a Customer Care role at T-Mobile, know that your health and safety will always come first. Read our story.